Privacy Policy

Last updated: 14th May 2026

Introduction

Tailor Made Wellness Clinic (“we”, “our”, or “us”) is committed to protecting the privacy and confidentiality of your personal and health information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial health privacy laws.

Information We Collect

We may collect the following types of personal information:

Contact information including name, address, phone number, and email address
Health and medical information necessary for the provision of care
Insurance and billing information
Information provided through our website contact forms or booking system
Records of your appointments and care history

How We Use Your Information

We use your personal information to:

Provide health care services and coordinate your care within the clinic
Process appointments, billing, and insurance claims
Communicate with you about your care and appointments
Meet legal and regulatory obligations
Improve our services

Disclosure of Information

We do not sell or rent your personal information. We may share your information with:

Other practitioners within Tailor Made Wellness Clinic involved in your care
Third-party service providers who assist in clinic operations, under confidentiality agreements
Insurance companies or other payers as required for billing purposes, with your consent
Other health care providers outside the clinic, with your consent or as required by law
Government or regulatory bodies as required by applicable law

Consent

By using our services or providing us with your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions.

Retention of Information

We retain your personal and health information for as long as required by applicable law and professional regulatory standards.

Access and Correction

You have the right to access your personal information held by us and to request corrections if the information is inaccurate or incomplete. To make such a request, please contact us using the information below.

Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure through physical, administrative, and technical safeguards.

Website and Cookies

Our website may collect non-personal information through standard web analytics tools. We may use cookies to support website functionality. You can adjust your browser settings to refuse cookies, though some website features may not function properly as a result.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

Contact Us

Tailor Made Wellness Clinic | 85 Cranford Way, Suite 200, Sherwood Park, AB, T8H 0H9 | (780) 464-5220 | info@tailormadewellness.com